Payment Policy

At INGNOK, we provide secure, simple payment options and protect your privacy. Below is clear information on payments.

Supported Payment Methods

The latest options are shown at checkout—we currently accept:

  • PayPal: Use your PayPal account (supports Visa, MasterCard, American Express, Discover linked to PayPal).

  • Credit/Debit Cards: Direct payment with Visa and MasterCard (other compatible cards are listed at checkout).

Key Payment Rules

  • Payment in full is required when placing your order—unpaid orders will not be processed.

  • Currency and the newest payment methods are displayed at checkout.

Common Payment Questions

Q1: My payment was declined. What now?

You’ll need to place a new order (declined orders can’t be reinstated).

First check:

  • Shipping/billing info matches what’s on your payment method.

  • Card details (expiry date, CVV, address) are correct.

  • Your card has enough balance, and online payments are enabled (ask your bank if unsure).

  • Try switching to PayPal or another card.

Q2: Why did my credit card payment fail?

Common reasons:

  • Online transactions are disabled on your card (contact your bank to turn this on).

  • Your bank declined the transaction (e.g., security checks, spending limits).

  • Wrong card info (expired card, mismatched billing address).

  • Not enough balance or credit.

Q3: How do I pay with PayPal?

  1. Add items to your cart → go to checkout.

  2. Select “PayPal” as your payment method → log in to your PayPal account.

  3. Confirm the payment → you’ll be redirected back to Ingnok.com for order confirmation.